How do I order a prescription?
Patients who are on regular medication may be able to obtain a repeat prescription without seeing a GP first. We aim to provide repeat prescriptions within 48 hours but if any queries or problems exist this can sometimes take longer.
You can order by completing the tick slip provided with your original prescription, by calling into the surgery, or online. If we are closed you can pop your request in our letterbox.
Telephone ordering is restricted to housebound patients authorised by the GP looking after them. We do not routinely take requests by phone simply because of the errors that can occur.
If you ask for an item not previously administered or issued a long time ago you may be asked to book an appointment to see a doctor for a review or discuss by phone.
If you have attended an Out Patient appointment at a hospital and they have asked you to obtain your prescription from the practice, this will be dealt with as a routine issue and could take longer to prepare dependent on the amount of information available to your GP.
Most local pharmacies operate a prescription collection service. Avoid waste and only order medicines you need and make sure the pharmacy order matches your needs.
Please make sure you have sufficient stock to cover you for weekends and bank holidays. We are no longer able to issue last minute prescription requests because of GP workload. Please order in good time to avoid problems.
Prescriptions generally take 2 full working days to process. Prescriptions received after 12:00 will not be processed until the following day. An example would be a prescription ordered by 11:00 on Friday will be ready to collect after 14:00 on the following Tuesday. Bank Holidays will delay the preparation and collection of repeat prescriptions, so use this only as a guide.